Contact Us

Have a question, found a bug, or just want to share feedback? We would love to hear from you.

Email Us

The best way to reach us is by email. We read every message and aim to respond within 24 hours.

josh@aico.nyc

What to Include

To help us respond as quickly and helpfully as possible, here is what to include depending on the type of message:

Bug Reports

If something is not working right, the more detail you can share, the faster we can fix it. Helpful information includes:

  • What you were trying to do
  • What happened instead of what you expected
  • Your device and browser (e.g., iPhone 15 with Safari, or Chrome on Windows)
  • A screenshot if possible (but do not include sensitive receipt data)
  • The split URL if applicable

Feature Requests

We love hearing ideas for making Jig better. Tell us what you would like to see, why it would be useful, and how you imagine it working. We consider every suggestion.

General Questions

For general questions about how Jig works, you may find the answer in our FAQ or How It Works pages. If your question is not covered there, feel free to email us.

Privacy and Data Requests

If you need to request data deletion before the automatic 30-day expiration, or have any questions about how your data is handled, email us with your split URL and we will take care of it. Read our full Privacy Policy for more information.

Feedback and Kind Words

If Jig helped make a dinner, trip, or group outing easier, we would love to hear about it. Positive feedback keeps us motivated and helps us know what is working well.

Response Time

We are a small team, but we prioritize responding to every message. You can generally expect a response within 24 hours on business days. Bug reports and urgent issues are addressed as quickly as possible.

Quick Links

Before reaching out, these resources may have the answer you are looking for:

Ready to Split a Receipt?

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